WHY IS IT SO HARD TO SAY THE TWO WORDS WE SO DESPERATELY WANT TO HEAR?  MANY TIMES WE USE THE WORDS “I’M SORRY” TO GUILT OTHERS OR WE WITHHOLD THE APOLOGY TO HURT OTHERS.  WHETHER WE ADMIT IT OR NOT, WE SOMETIMES TAKE THE GIFT OF AN APOLOGY, GIVEN OR RECEIVED, AS YOUR OPPORTUNITY TO […]