If we don’t start using the self-checkout lanes at the grocery store, your favorite grocery store could get rid of them. Self-checkout grocery lanes were designed to for us to get in and out quicker as well as make our shopping experience easier. However, consumers are adapting to them too well. Not only that, the stores aren’t saving money because they still need staff to monitor for theft and for people who have trouble with the machines.
According to a study by the Food Marketing Institute out of Virginia, five out of six people chose to go to a cashier for grocery transactions in 2010 instead of self-checkout; that’ s 16% . And it was just three years ago the self-checkouts accounted for 22% of transactions.
So now that people are falling out of love with self-checkout lanes, a lot of chains are getting rid of them and moving the staff members, who used to monitor them, over to regular registers.
Source: USA Today
